Privacy Policy
Last updated: September 25, 2026
Who we are
Eir is a mobile application published by Verto Studios ApS (“we”, “us”). Our support email is vertosupport@agentmail.to.
What data we collect
- Account data: Email address and display name when you sign in with Apple or as a guest.
- Child profile: Child’s first name, date of birth, and GMFCS level — stored to personalize the app experience.
- Daily care logs: Spasticity level, sleep quality, and caregiver battery entries you create.
- Habit data: Therapy habits and completion records you enter.
- Device tokens: Push notification tokens if you enable reminders.
We do not collect location data, contacts, photos, or any sensor data from your device.
How we use your data
- To provide and personalize the Eir app experience based on your child’s GMFCS level.
- To generate therapist export PDFs from your logged data — these are created on your device and shared only when you choose.
- To send daily log reminders if you opt in to notifications.
We do not sell, share, or use your data for advertising.
Where data is stored
Your data is stored securely in Supabase (hosted on AWS in the EU region) with row-level security enabled. Authentication is handled via Apple Sign-In or anonymous guest accounts.
Subscriptions and payments
Eir offers a premium subscription managed through Apple’s App Store. Payment processing is handled entirely by Apple — we never see or store your payment details. Subscription status is synced via RevenueCat, which receives only your anonymous user ID.
Data export and deletion
You can export your care data as a PDF at any time from the app. To request full account deletion, contact us at vertosupport@agentmail.to. We will delete all your data within 30 days.
Children
Eir is built for parents and carers, not directed at children. We do not knowingly collect personal data directly from anyone under 13 years old (under 16 in the EU).
Any information about your child — such as first name, date of birth, GMFCS level, or other condition details — is entered by you, the parent or carer, and is stored under your own account, not a child’s account. You can have this information deleted at any time by emailing us at vertosupport@agentmail.to.
Changes to this policy
We may update this policy from time to time. Material changes will be communicated through the app. Continued use of Eir after changes constitutes acceptance.
Contact
Questions about this policy? Email us at vertosupport@agentmail.to.