Privacy Policy

Last updated: September 25, 2026

Who we are

Eir is a mobile application published by Verto Studios ApS (“we”, “us”). Our support email is vertosupport@agentmail.to.

What data we collect

We do not collect location data, contacts, photos, or any sensor data from your device.

How we use your data

We do not sell, share, or use your data for advertising.

Where data is stored

Your data is stored securely in Supabase (hosted on AWS in the EU region) with row-level security enabled. Authentication is handled via Apple Sign-In or anonymous guest accounts.

Subscriptions and payments

Eir offers a premium subscription managed through Apple’s App Store. Payment processing is handled entirely by Apple — we never see or store your payment details. Subscription status is synced via RevenueCat, which receives only your anonymous user ID.

Data export and deletion

You can export your care data as a PDF at any time from the app. To request full account deletion, contact us at vertosupport@agentmail.to. We will delete all your data within 30 days.

Children

Eir is built for parents and carers, not directed at children. We do not knowingly collect personal data directly from anyone under 13 years old (under 16 in the EU).

Any information about your child — such as first name, date of birth, GMFCS level, or other condition details — is entered by you, the parent or carer, and is stored under your own account, not a child’s account. You can have this information deleted at any time by emailing us at vertosupport@agentmail.to.

Changes to this policy

We may update this policy from time to time. Material changes will be communicated through the app. Continued use of Eir after changes constitutes acceptance.

Contact

Questions about this policy? Email us at vertosupport@agentmail.to.